Comprehensive mental health care in Baltimore, Maryland
Frequently Asked
Questions
The Resource Group offers a comprehensive range of services, including individual therapy, substance use disorder treatment, Dialectical Behavior Therapy (DBT), and medication management, with a focus on ADHD diagnoses for children. Services are available in our Towson office or throughout Maryland through online sessions, also known as telehealth sessions.
If you or someone you care about is experiencing persistent emotional distress, behavioral issues, substance use problems, or difficulties in managing daily life, seeking therapy can be beneficial. Our clinicians are here to assess and provide guidance.
DBT is a therapeutic approach that combines cognitive-behavioral techniques with mindfulness strategies. It is effective for individuals with difficulties in regulating emotions, managing interpersonal relationships, and coping with distress. It is particularly useful for borderline personality disorder.
Individual therapy sessions are confidential one-on-one meetings with a licensed therapist. During these sessions, you’ll discuss your concerns, explore emotions, learn coping strategies, and work towards your therapeutic goals in a supportive environment.
Yes, our clinic specializes in substance use disorder treatment. We offer assessments, counseling, and support for individuals struggling with substance abuse issues, helping them on their journey to recovery.
Yes, our clinic provides comprehensive assessment and diagnosis services for ADHD in children. Our experienced clinicians also offer medication management as part of a holistic approach to managing ADHD symptoms in children.
Our licensed psychiatrists may prescribe various medications based on the specific needs and diagnoses. For ADHD in children, stimulant and non-stimulant medications may be recommended after a thorough evaluation.
We accept various insurance plans. Please check with our office staff to verify if we are in-network with your insurance provider. We also offer self-pay options and can discuss payment plans if needed.
We currently accept the following insurances – please call our office to see if the therapy you are interested in is covered by yours.
Carefirst Blue Cross Blue Shield
Cigna
Aetna
Johns Hopkins EHP
Maryland Medicaid
Therapy sessions typically last 45 to 50 minutes. The frequency of sessions depends on individual needs and treatment goals. Some may benefit from weekly sessions, while others may choose a different schedule.
Our therapists are licensed mental health professionals with advanced degrees in psychology, social work, or counseling. Our psychiatrists are medical doctors and nurse practitioners specializing in mental health, ensuring a high level of expertise and quality care.
Yes, family involvement is encouraged when it is deemed beneficial for the client. Collaborative family therapy sessions can be arranged to address and improve family dynamics, communication, and support systems.
Progress is regularly assessed through open communication between you and your therapist. We use measurable treatment goals, feedback, and ongoing evaluations to ensure that therapy remains effective and aligned with your evolving needs.
Yes, we offer virtual, online therapy sessions for those who prefer or require remote access. Telehealth provides a convenient and flexible option while maintaining the same level of confidentiality and professionalism as in-person sessions.
Absolutely. Our clinicians are experienced in addressing co-occurring disorders, where individuals may face both mental health and substance use challenges. We create personalized treatment plans to address both aspects simultaneously.
Medication management for ADHD in children involves a thorough evaluation, including a detailed medical history and behavioral assessments. Our approach is collaborative, involving parents, educators, and the child to monitor and adjust treatment as needed.
Yes, group therapy is available and can be a valuable complement to individual sessions. We offer various groups, such as support groups for specific issues, skill-building groups, and process-oriented groups, depending on the needs of our clients.
We offer educational resources, workshops, and family therapy sessions to support the families of individuals in treatment. Understanding and involvement from family members can enhance the overall effectiveness of the therapeutic process.
When scheduling a new service there are a lot of details to consider.
Contact us, either online or by phone, to let us know a bit about you and what you’re looking for from us. Our Admissions Coordinators talk to you to help review your concerns, your treatment options, and to match you with the best care available. We also consider factors like your insurance network and the most convenient schedule for you.
If we cannot meet your need, we will do our best to give you some outside referral information.
- Please arrive 15 minutes before your scheduled appointment time.
- Be sure to bring:
- Your DRIVER’S LICENSE and current INSURANCE CARD.
- All your MEDICATIONS, or a detailed list of your medications, for your clinician to review.
- PAPERWORK will have been attached to your account in the Patient Portal
All appointments, including Online sessions, are subject to a strict late arrival, late cancellation, and no show policy. To avoid paying a $110 fee, please arrive early, and cancellations should be made at least 24-hours ahead of your appointment time. Our cancellation policy ensures we’re able to schedule patients in need of assistance and would benefit from your appointment time, while the fee protects our clinician’s valuable time. We thank you in advance for your understanding.
Fees are for canceling or rescheduling with fewer than 24 hours and for no-shows.
This is standard practice and reflects the need to schedule our clinicians’ time efficiently. A 24 hour notice ensures we’re able to schedule patients in need of assistance who benefit from your appointment time. The fee protects our clinician’s valuable time.
Therapy
$125 for no show intake (new patient) appointments.
$110 for current patient appointments.
Psychiatric Care/Medication Management
$160 for no show intake (new patient) appointments.
$110 for current patient appointments.
Leave a message! Fees are for canceling or rescheduling with fewer than 24 hours and for no-shows. If you call outside of this time and no one answers, let us know about your upcoming appointment and we will go off of your original call time.
For example, if your appointment is on a Monday and you call to cancel after our front office staff has left on Friday, it will be considered canceling with enough notice and you will not be charged a fee.
Always feel welcome to give our billing department a call for help sorting out any questions you have. They can be reached at 410-337-7772 ext. 6404, or by email at rgbilling@resourcegrp.org.
We take your private information very seriously, and want you to feel comfortable knowing that you can trust us with it.
Remember: you have rights when it comes to your healthcare. You can get an electronic or paper copy of your medical record, ask us to correct your medical record, get a list of those with whom we’ve shared information AND request confidential communications, ask us to limit what we use or share, and get a copy of our privacy notice for your own records. If you feel like your rights aren’t being respected or have been violated, you can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints.
For certain health information, you can tell us your choices about what we share. You have both the right and choice to tell us to share information with your family, close friends, or others involved in your care, share information in a disaster relief situation, or include your information in a hospital directory. For marketing purposes and most sharing of psychological notes, we never share your information unless you give us written permission.
We typically use or share your health information with other professionals who are treating you, but we may also use it to bill for your services, run our practice, improve your care, and contact you when necessary.
It’s important to remember that we can also use or share health information about you for workers’ compensation claims, for law enforcement purposes or with a law enforcement official, with health oversight agencies for activities authorized by law, for special government functions such as military/national security/presidential protective services, and in response to a court or administrative order/in response to a subpoena.
We will let you know promptly if a breach occurs that may have compromised the security of your information. If you have privacy concerns, please contact our Director of Operations, Erin Bolasky, at 410-337-7772.
For more information on our Privacy Policy, visit our Client Portal.
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.
Your healthcare provider must provide the Good Faith Estimate within the following time frames:
- If the service is scheduled at least three business days before the appointment date, no later than one business day after the date of scheduling;
- If the service is scheduled at least 10 business days before the appointment date, no later than three business days after the date of scheduling; or
- If the uninsured or self-pay patient requests a good faith estimate (without scheduling the service), no later than three business days after the date of the request. A new good faith estimate must be provided, within the specified timeframes if the patient reschedules the requested item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
To learn more and get a form to start the process, go to www.cms.gov/nosurprises or call 800-985-3059. For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call 800-985-3059. Keep a copy of the Good Faith Estimate in a safe place or take pictures of it. You may need it if you are billed a higher amount.
